1.How do I know that the product you are sending me is a genuine product?
 All our products are genuine from popular manufacturers in the UK, EUROPE and WORLDWIDE. Some are branded from the original manufacturers, some are generics but clearly marked and lower priced than genuine brand products. All medications are guaranteed to be exact formulation of originals. In some cases the packaging does vary from standard US&UK formats, however this is just a standard manufacturers variation for different countries. An example of this packaging difference is tablets in New Zealand , Australia and the UK . All products supplied will have the expiration date printed on the blister packs, all our products have a very good expiration time.

If you have concerns over any product you can contact us at sarah4u@protonmail.com

2.Can I return Items?
European law dictates that once a package containing medications is opened it cannot be returned due to safety regulations. Unopened packages may be considered for a refund depending on the circumstances.

Contact us at sarah4u@protonmail.com with any concerns you may have regarding your order.

3.Will my goods be shipped in a discrete package?
Yes, all orders are packaged discretely and very professionally with a great emphasy on making sure that they are packed with a great deal of stealth.

The goods cannot be identified from the packaging.

4.Does your company offer medical advice to customers?
No, we do not give medical advice. None of the information provided on this website is intended as medical advice. We strongly recommend that no one should use medications of any description without first seeking the advice of a qualified health care professional.

5.Can accept my Health Insurance for prescription medication?
No, at this time we do not have arrangements with healthcare insurance companies or PBMs (Prescription Benefit Management Companies).

6.How can I cancel my order?
You can cancel your order, or part of your order, at anytime prior to it being dispatched by . To notify us that you wish to cancel your order please contact us by e-mail immediately. sarah4u@protonmail.com  Please note that we normally dispatch products within 24 hours of receipt of the order.

7.How do I place an order?
To order is easy, all you need to do is REGISTER - simply enter your email address and select your own private password. You will then enter an information page where you fill in general contact details; ie; Name, Address, E-mail. After registering, you will be taken back to either your shopping cart or our home page. To order items simply select the product(s) you want and click on the add to cart button the contents of your shopping cart can be viewed at any time by clicking on the View Cart button which can be found at the top of every page. Click on the product you wish to buy and click ADD TO CART.

Please note: You must have cookies enabled on your browser to be able to use the shopping cart system. After ordering you will be sent a confirmation email. You should receive your order within 2-10 days if shipped from the UK to UK, US to US, EU to EU or up to 30 days from worldwide to worldwide after you have received notice that your order has been shipped. If you do not receive your order within this time please do not hesitate to contact us at sarah4u@protonmail.com

8.How long will it take for my package to arrive?

All orders dispatched from our World-Wide Pharmacies are shipped by Airmail, International Registered Post, EMS which normally takes 7-24 working days for you to receive your goods from the date that your order was placed.

Orders dispensed out of the UK to UK customers normally takes 2-6 business days. US to US 2-10 days.

9. Do I get a tracking number?   PLEASE LOG INTO YOUR ACCOUNT TO CHECK YOUR SHIPPING STATUS, SOME ITEMS DO NOT HAVE TRACKING NUMBER AND SOME HAVE TRACKING NUMBER.

BUT PLEASE WAIT UP TO 5 DAYS AFTER YOUR ORDER CONFIRMATION FOR THE NUMBER TO APPEAR ON YOUR ACCOUNT, AS WE DO NOT RECEIVE THE NUMBER OURSELVES BEFORE 5 DAYS.

Some of our PHARMACIES keep the tracking number, and do not send to us, reason for this is for their security. (Different Pharmacies Have Different Policies Regarding Tracking Numbers.

FOR INTERNATIONAL SHIPMENTS, PLEASE ALLOW UP TO 14-20 DAYS FOR YOUR ORDER TO ARRIVE BEFORE YOU CONTACT US.

FOR UK TO UK, US TO US, AND EU TO EU SHIPMENTS, PLEASE CONTACT US WITHIN 3-7 DAYS IF YOUR ORDER DOES NOT TURN UP.

YOUR PACKAGE WILL ARRIVE! GUARANTEED!!

10.Are you able to supply products that are not listed on your website? 

Yes, you can submit a query to sarah4u@protonmail.com and we will investigate the medication you are looking for. We cannot guarantee being able to supply you with your request but we certainly will try our best.

11.How can I pay for the goods I wish to order?
Depending on your country, we accept: Bitcoins (Most preferred payment method).

We currently accept cryptocurrencies such as BITCOIN, BITCOIN CASH, ETHEREUM, BANK TRANSFERS, REMITLY CASH PICK-UP, RIA CASH PICK-UP, MONEYGRAM, AND WORLDREMIT.

Available payment options will be displayed at the end of ordering process.

******MOST ASKED QUESTION ABOUT PAYMENT: Why can't you accept PayPal or credit cards?

-         We are often asked if we would like to clear up any misconceptions about the payment methods we accept and why we don’t accept them.

-        Answer: If PayPal allows us to use them as a payment processor, we would love to accept PayPal as it will make our business much more accessible. We know it is easier for you (our clients) to use and more secure. Unfortunately, PayPal does not work with online pharmacies with prescription items. As a result, we cannot accept payments from PayPal. To make it clear, it is not because we do not want you to have a secure transaction but because we are an online pharmacy and are not allowed to use them.

-        It is a similar issue that occurs with credit card processors. They are not allowed to process payments for online pharmacies. This is why our payment methods are currently limited to Cryptocurrencies such as BITCOIN, BITCOIN CASH, ETHEREUM, BANK TRANSFERS, REMITLY CASH PICK-UP, RIA CASH PICK-UP, MONEYGRAM, AND WORLDREMIT.

-        We know these are not ideal payment methods. We are always looking for better payment methods to offer our clients.

-        We hope to clarify that your comfort-ability & security as a valued customer concern us, and we are always trying to make it easier to buy with us.

What payment methods do you accept?

-        We currently accept cryptocurrencies such as BITCOIN, BITCOIN CASH, ETHEREUM, bank transfers, Remitly Cash Pick-up, RIA CASH Pick-Up, MONEYGRAM, And WORLDREMIT.

-        When you place an order, you will receive in your email inbox the detailed information of payment you selected.

12.Is it legal to order these products even if they are prescription medications?

Yes! Most countries have clear policies, which allow the importation of prescription medication for personal use. The USA and the UK as well as many other countries have very clear policies, which allow the importation of prescription medication for personal use. In case your order is withheld by customs in your country andreleased to you.

Packages held by customs. DO NOT BE ALARMED OR WORRY.

* TO GET A RE-SHIP, YOU MUST SEND TO US A COPY OF THE CUSTOMS LETTER YOU RECEIVED OFF THE CUSTOMS THAT YOUR PARCEL HAS BEEN HELD,   DO NOT ANSWER THIS LETTER 

CUSTOMS THEN WILL AUTOMATICALLY DESTROY THE CONTENTS AND THIS MATTER WILL BE CLOSED) THEN SEND THE LETTER YOU HAVE RECEIVED FROM THE CUSTOMS BY ATTACHMENT EMAIL TO sarah4u@protonmail.com. As soon as we receive a copy of this, we will re-ship your order base on our 100% guarantee. (You will just have to pay for the shipping charge, if you do not pay for the reshipping fee, we will deduct the amount of pills (25%)

13.Do I need an online prescription to order from?
NO!

14.Do you ship internationally?
Yes.

15.How much do you charge for shipping?

Please see website as shipping charges vary on your item selection.

16.Where do you ship your medications from?
All our Brand and Generic Products are shipped internationally from overseas pharmacies by EMS, Registered Mail and Normal Airmail.

17.How long do I have to wait for my shipping?
Worldwide shipping usually takes 7-30 business days.

18.What if I have a shipping problem with my order?

Packages held by customs.

*YOU MUST SEND TO US A COPY OF THE CUSTOMS LETTER YOU RECEIVED OFF THE CUSTOMS THAT YOUR PARCEL HAS BEEN HELD, DO NOT ANSWER CUSTOMS ABOUT THIS LETTER,

CUSTOMS THEN WILL AUTOMATICALLY DESTROY THE CONTENTS AND THIS MATTER WILL BE CLOSED) THEN SEND THE LETTER YOU HAVE RECEIVED FROM THE CUSTOMS BY ATTACHMENT EMAIL TO (sarah4u@protonmail.com).

• Please Note: If in the unlikely event your order is stopped at customs and you don't receive it, they will send you a customs letter stating they have seized your package. Please don't be alarmed at this and DO NOT ANSWER CUSTOMS LETTER They have sent to you if they retain your ordered items. (They cannot prove at customs that you have ordered this item) and after period of time when you don't reply they will just dispose of this package, and will not contact you again. After receiving the letter from customs just scan your customs document you have received and email to us (sarah4u@protonmailcom), we will then re-ship your order free of charge, ((You will just have to pay for the shipping charge, if you do not pay for the reshipping fee, we will deduct the amount of pills (25%)) sorry we do not have any control of shipping charges or if you prefer we will refund your money less any shipping charges immediately. If you don't have a scanner you can easily do this action at a Internet cafe for a very small charge or just take photo with your phone and send to us by attachment on email.
  We greatly value your patronage and want to keep it.This is a little service we are offering to ease any doubts, and to gain your trust so that you will remain a client of ours for many years to come.
• IF YOU DO HAVE PROBLEMS (very unlikely) WE RESERVE THE RIGHT TO RESHIP FREE OF CHARGE YOUR ORDERED MEDICATIONS ONLY ONE TIME. 

• WE GUARANTEE WE WILL RESHIP FREE OF CHARGE (You will just have to pay for the shipping charge, if you do not pay for the reshipping fee, we will deduct the amount of pills (25%)) OR REFUND ALL YOUR MONIES PAID FOR YOUR MEDICATIONS (EXCLUDING SHIPPING FEES) sorry we do not have any control of shipping charges, WITHIN ONE WEEK. (PLEASE ALLOW UP TO 20 DAYS FOR SHIPMENT) BEFORE CONTACTING US.

19.What if I need a refund?
We issue refunds if a customer cancels their order within 24 hours.

20.What if a product I ordered is out of stock?
If you order a product that is shown on our website, and you have paid for your items, then if we find that the product/s you have ordered is/are presently out of stock, If this does occur (very rare) we will send you an email to inform you about the item/s you ordered is/are out of stock and please choose an alternative product/s. If after we have sent you this email and you do not reply (we reserve the right to choose an alternative product to replace the one/s you have chosen).

21.Is my personal information kept confidential?
The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade, or rent your personal information to others. Your personal data is kept safe, locked in our encrypted admin system.